HP Care Pack Active Care Hardware Support - Extended Warranty - 3 Year - Warranty

HP Care Pack Active Care Hardware Support - Extended Warranty - 3 Year - Warranty

HP Inc.
U02KRE
Price: $ 97.00
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Product Overview
  • 9 x 5 x Next Business Day
  • On-site
  • Maintenance
  • Parts & Labor

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Features

HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information - including BIOS and firmware updates
Auto-ticketing - for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials
Firmware updates for selected products
ManufacturerHP Inc.
Manufacturer Part NumberU02KRE
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Active Care Hardware Support - Extended Warranty
Marketing Information

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Features

HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information - including BIOS and firmware updates
Auto-ticketing - for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials
Firmware updates for selected products
Product TypeWarranty
Service Main TypeMaintenance
Service Description9x5xNext Business Day
Provided SupportPhone Support
Provided SupportParts Replacement
Provided SupportRepair
Service Response TimeNext Business Day - Parts and labor
Service LocationOn-site
Service Duration3 Year
Service CharacteristicParts & Labor
General Information
ManufacturerHP Inc.
Manufacturer Part NumberU02KRE
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Active Care Hardware Support - Extended Warranty
Marketing Information

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Features

HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information - including BIOS and firmware updates
Auto-ticketing - for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials
Firmware updates for selected products
Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Provided SupportPhone Support
Provided SupportRepair
Provided SupportParts Replacement
Service Response TimeNext Business Day - Parts and labor
Service LocationOn-site
Service Duration3 Year
Product Supported
  • HP EliteBook 7xx/8xx Series 3/3/0 Warranty
  • HP EliteBook 7xx/8xx Series 3/3/3 Warranty

 
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