HP Care Pack Hardware Support with Accidental Damage Protection - 3 Year - Service

HP Care Pack Hardware Support with Accidental Damage Protection - 3 Year - Service

HP Inc.
UZ281E
657379583582
Price: $ 260.00
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Product Overview
  • 9 x 5 x Next Business Day
  • On-site
  • Maintenance
  • Parts & Labor
  • Electronic and Physical

This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

ManufacturerHP Inc.
Manufacturer Part NumberUZ281E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Hardware Support with Accidental Damage Protection
Marketing Information

This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

Product TypeService
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description9x5xNext Business Day
Provided SupportRemote Diagnosis
Provided SupportParts Replacement
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration3 Year
Service CharacteristicParts & Labor
General Information
ManufacturerHP Inc.
Manufacturer Part NumberUZ281E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Hardware Support with Accidental Damage Protection
Marketing Information

This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Service Details

Remote problem diagnosis and support:

  • Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution

Next business day onsite response:

  • For issues that cannot be resolved remotely, an HP-authorised representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window
  • Your covered hardware is returned to operational condition, with components or entire units replaced as necessary
  • Your coverage includes all required parts and materials

Parts and materials:

  • HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements

Coverage window:

  • Service is available 8.00am - 5.00pm local time Monday to Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested

Additional services coverage options:

  • In addition to basic Next Business Day Hardware Support for Travelers, you can gain extra protection by adding Accidental Damage Protection or ADP.
Provided SupportParts Replacement
Provided SupportRemote Diagnosis
Service Availability9 x 5
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration3 Year
Product Supported

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