HPE Foundation Care - Extended Warranty - 4 Year - Warranty
Product Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
- 24 x 7 x 4 Hour
- On-site
- Maintenance
- Parts & Labor
- Electronic, Physical
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | H8QH9E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Foundation Care - Extended Warranty |
| Marketing Information | HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. |
| Product Type | Warranty |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic |
| Service Sub Type | Physical |
| Service Description | 24x7x4 Hour |
| Provided Support | Repair |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Parts Replacement |
| Provided Support | New Releases Update |
| Provided Support | Escalation Support |
| Provided Support | Web Knowledge Base Access |
| Service Response Time | 4 Hour - Parts and Labor - Availabilty 24x7 |
| Service Location | On-site |
| Service Duration | 4 Year |
| Service Characteristic | Parts & Labor |
| General Information | |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | H8QH9E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Foundation Care - Extended Warranty |
| Marketing Information | HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. |
| Product Type | Warranty |
| Service Information | |
| Service Main Type | Maintenance |
| Service Sub Type | Physical |
| Service Sub Type | Electronic |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Provided Support | Parts Replacement |
| Provided Support | New Releases Update |
| Provided Support | Escalation Support |
| Provided Support | Repair |
| Provided Support | Phone Support |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Remote Diagnosis |
| Service Response Time | 4 Hour - Parts and Labor - Availabilty 24x7 |
| Service Location | On-site |
| Service Duration | 4 Year |
| Product Supported | HPE ProLiant DL360 Gen10 |