Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Manufacturer | Dell Technologies |
Manufacturer Part Number | 808-3105 |
Manufacturer Website Address | http://www.delltechnologies.com |
Brand Name | Dell |
Service Name | Warranty/Support - Upgrade |
Marketing Information | Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you. Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration. *Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details. |
Product Type | Warranty |
Service Main Type | Maintenance |
Service Sub Type | Physical |
Service Sub Type | Electronic |
Provided Support | Phone Support |
Provided Support | Repair |
Provided Support | Replacement |
Provided Support | Remote Diagnosis |
Service Response Time | Next Business Day - Repair |
Service Location | On-site |
Service Duration | 3 Year |
Service Characteristic | Labor |
General Information | |
Manufacturer | Dell Technologies |
Manufacturer Part Number | 808-3105 |
Manufacturer Website Address | http://www.delltechnologies.com |
Brand Name | Dell |
Service Name | Warranty/Support - Upgrade |
Marketing Information | Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you. Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration. *Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details. |
Product Type | Warranty |
Service Information | |
Service Main Type | Maintenance |
Service Sub Type | Electronic |
Service Sub Type | Physical |
Service Characteristic | Labor |
Provided Support | Phone Support |
Provided Support | Repair |
Provided Support | Replacement |
Provided Support | Remote Diagnosis |
Service Response Time | Next Business Day - Repair |
Service Location | On-site |
Service Duration | 3 Year |
Upgrade from | 1 Year Next Business Day |