HPE Proactive Care - 3 Year - Warranty

HPE Proactive Care - 3 Year - Warranty

Hewlett Packard Enterprise
H9CH3E
Price: Special Order
Product Overview
  • 24 x 7 x Next Business Day
  • Maintenance
  • Electronic and Physical

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberH9CH3E
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameProactive Care
Marketing Information

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description24x7xNext Business Day
Provided SupportEscalation Support
Provided SupportRemote Technical Support
Provided SupportSoftware Support
Provided SupportHardware Support
Provided SupportFirmware Updates
Provided SupportPhone Support
Provided SupportRepair
Provided SupportTechnical Account Manager
Service Response TimeNext Business Day - Hardware Support
Service Duration3 Year
General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberH9CH3E
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameProactive Care
Marketing Information

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description24x7xNext Business Day
Provided SupportSoftware Support
Provided SupportEscalation Support
Provided SupportRemote Technical Support
Provided SupportFirmware Updates
Provided SupportRepair
Provided SupportHardware Support
Provided SupportPhone Support
Provided SupportTechnical Account Manager
Service Response TimeNext Business Day - Hardware Support
Service Duration3 Year
Product SupportedHPE ProLiant ML110 Gen10

 
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