HPE Foundation Care - 3 Year - Warranty

HPE Foundation Care - 3 Year - Warranty

Hewlett Packard Enterprise
H8QF1E
Price: $ 2,806.00
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Product Overview
  • 24 x 7 x 4 Hour
  • On-site
  • Maintenance
  • Labor
  • Physical, Electronic

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberH8QF1E
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameFoundation Care
Marketing Information

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypePhysical
Service Sub TypeElectronic
Service Description24x7x4 Hour
Provided SupportRemote Technical Support
Provided SupportSoftware Support
Provided SupportRemote Diagnosis
Provided SupportEscalation Support
Provided SupportDefective Media Retention
Provided SupportRepair
Service Response Time4 Hour - HW Support
Service LocationOn-site
Service Duration3 Year
Service CharacteristicLabor
General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberH8QF1E
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameFoundation Care
Marketing Information

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypePhysical
Service Sub TypeElectronic
Service CharacteristicLabor
Service Description24x7x4 Hour
Provided SupportRepair
Provided SupportEscalation Support
Provided SupportDefective Media Retention
Provided SupportRemote Technical Support
Provided SupportSoftware Support
Provided SupportRemote Diagnosis
Service Response Time4 Hour - HW Support
Service LocationOn-site
Service Duration3 Year
Product Supported

HP DL360 Gen 10 Server


 
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